This page compiles simple and clear answers to the questions most frequently asked by Bangladesh users about mojid. From registration to payments, gaming guides, security, and account management — you will find guidance on all these topics here. Browse the sections below for any questions you have, and feel free to contact us directly if needed.
Click on the sections below to find the answers you need.
Questions about opening and managing a new account, verification, and login.
Questions about deposits, withdrawals, and BDT payment methods.
Account security, data privacy, and responsible gaming.
To open an account on mojid, you need an active mobile number and a valid email address. You must accurately fill in your name, date of birth, and Bangladesh address in the registration form. A national ID card or passport may be required for account verification. The entire process can be completed from your mobile and takes just a few minutes. Once registration is complete, you can immediately enjoy all the features of the platform.
If you forget your password, click the "Forgot Password?" option on the login page. Enter your registered email or mobile number and a verification code will be sent to you. Use that code to set and confirm a new password. Your new password should be at least 8 characters long and made stronger by mixing in numbers and special characters. If you run into any issues, our support team is always ready to help.
No, according to mojid's rules, each individual may only operate one account. Creating multiple accounts violates the platform's terms and conditions and risks account suspension. If you are having trouble accessing your existing account, please contact the support team instead of opening a new one. Our team will verify your identity and assist with recovering your old account. This rule is strictly enforced to ensure fair and responsible gaming.
Mojid supports all popular mobile banking methods in Bangladesh, including bKash, Nagad, and Rocket. Deposits via local bank transfer are also available. All transactions are completed in Bangladeshi Taka (BDT), so there is no hassle with currency conversion. Deposits are generally credited to your account instantly. All payments are processed through a secure, encrypted gateway, keeping your financial information fully protected.
Withdrawal requests typically take between 24 and 72 hours to process. Mobile banking withdrawals are generally faster and can often be completed within a few hours. Your account must be fully verified before making a withdrawal. First-time withdrawals may require an additional verification process, which is necessary for security. If you do not receive your funds within the expected timeframe, contact the support team with your transaction ID.
Mojid has a set minimum deposit amount that is affordable for Bangladesh users. There is also a minimum limit for withdrawals, which is detailed in the platform's terms and conditions. Maximum deposit and withdrawal limits may vary depending on your account's verification level. Fully verified accounts generally have higher transaction limits. Visit our terms and conditions page for the most up-to-date limit information.
Yes, mojid keeps all your personal information secure using the highest security technology. All data transfers are completed through SSL encryption technology, which completely prevents third-party access. Your financial information is never shared with third parties. Full transparency is maintained regarding data collection and usage in accordance with our privacy policy. Read our privacy policy page to learn more.
Responsible gaming means understanding your limits, playing for entertainment, and not spending excessive time or money. mojid provides users with tools to set deposit limits, control session time, and use self-exclusion. If you feel that gaming is having a negative impact on your daily life, visit our responsible gaming page for support. Our support team is always ready to guide you in the right direction. Play within your limits for a healthy and enjoyable gaming experience.
If you notice any unfamiliar login or transaction on your account, change your password immediately. Then inform our support team with full details so an investigation can be carried out promptly. It is recommended to keep two-factor authentication enabled to protect your account. Never share your password or OTP with anyone — our support team will never ask for it either. Do not hesitate to contact us with any security concerns.
Every guide on mojid is created with Bangladesh users in mind. From live casino to cricket betting, each section provides detailed and easy-to-understand instructions. New users can read the guides to get familiar with the platform quickly. Experienced players will also find new strategies and tips here. Playing with the right knowledge makes the gaming experience more enjoyable and responsible.